ph903.com Privacy Policy

1. Introduction

ph903.com ("ph903.com," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the ph903.com platform ("Platform"). This Privacy Policy ("Policy") describes how ph903.com collects, uses, stores, shares, and protects personal information in connection with your use of the Platform, including our website, mobile applications, and all associated gaming services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data protection requirements. By registering an account or using the ph903.com Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

If you do not agree with the terms of this Policy, please discontinue use of the Platform and contact our support team to request account closure and data deletion where applicable.

2. Personal Data We Collect

ph903.com collects personal data that is necessary to provide our gaming services, comply with regulatory obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, encrypted password, account preferences, gaming history, transaction records, and bonus activity.
• Financial Data: Payment method details (GCash account, PayMaya/Maya account, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card information), deposit and withdrawal history, and account balance records.
• Technical Data: IP address, device type, browser type and version, operating system, session duration, pages visited, and geolocation data (where permitted).
• KYC Verification Data: Copies of government-issued identification documents, selfie photographs for identity verification, and proof of address documents, as required by PAGCOR and AMLA regulations.
• Communications Data: Records of your communications with ph903.com customer support, including live chat transcripts and email correspondence.

ph903.com does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance purposes.

3. How We Use Your Personal Data

ph903.com processes your personal data for the following purposes:

• To create, verify, and manage your ph903.com account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱).
• To verify your identity and age (21+) in compliance with PAGCOR and AMLA requirements.
• To provide customer support and respond to your inquiries.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To personalize your gaming experience and deliver relevant promotions (with your consent).
• To analyze Platform usage and improve our services, games, and user interface.
• To comply with applicable Philippine laws, regulations, and court orders.
• To enforce our Terms & Conditions and other platform policies.
• To send you transactional notifications, security alerts, and account-related communications.

4. Legal Basis for Processing

ph903.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and transaction processing.
• Legal Obligation: Processing is required to comply with PAGCOR licensing conditions, AMLA reporting obligations, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

ph903.com does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process financial transactions.
• Identity Verification Providers: Third-party KYC service providers engaged to verify player identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers engaged by ph903.com under strict data processing agreements that prohibit independent use of your data.
• Law Enforcement: Where required by a valid court order, subpoena, or applicable Philippine law.

All third-party service providers engaged by ph903.com are contractually required to implement appropriate data protection measures consistent with the Philippine Data Privacy Act.

6. Cookies & Tracking Technologies

ph903.com uses cookies, web beacons, and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to analyze how players use the Platform, identify errors, and measure the effectiveness of features. Data collected is aggregated and anonymized.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests, subject to your consent.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph903.com Platform.

7. Data Retention

ph903.com retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• KYC verification documents are retained for the period required by applicable Philippine regulations.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years thereafter.

Upon expiry of the applicable retention period, ph903.com will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

ph903.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph903.com Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with NPC notification requirements.

While ph903.com takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their ph903.com accounts.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph903.com:

• Right to be Informed: The right to know what personal data ph903.com collects and how it is used.
• Right of Access: The right to request a copy of the personal data ph903.com holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ph903.com's Data Protection Officer via the contact details provided in Section 13 of this Policy. ph903.com will respond to all data privacy requests within fifteen (15) business days.

10. Children's Privacy

ph903.com is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. If ph903.com becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, all associated data will be deleted, and any deposits will be returned in accordance with applicable regulations.

If you believe a minor has registered on ph903.com, please contact our support team immediately so that we can take appropriate action.

11. Third-Party Links

The ph903.com Platform may contain links to third-party websites or services for informational purposes. ph903.com is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

ph903.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, ph903.com will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. Your continued use of the ph903.com Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ph903.com's data processing practices, please contact our Data Protection Officer:

• Live Chat: Available 24/7 through the ph903.com Platform
• Email: [email protected]
• Response Time: Within fifteen (15) business days for data privacy requests
• Support Hours: 24 hours a day, 7 days a week, Philippine Standard Time

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and its complaint procedures is available through official Philippine government channels.